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Cookie Policy

Last updated: December 15, 2024

This Cookie Policy explains how ConchSopra Cleaning Services ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our website at conchsopra.media (the "Website").

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners about how users interact with their sites.

Cookies can be "session cookies" (which are deleted when you close your browser) or "persistent cookies" (which remain on your device until they expire or are deleted).

2. Types of Cookies We Use

Essential Cookies (Always Active)

These cookies are necessary for the website to function properly and cannot be disabled. They are usually set in response to actions you take, such as setting privacy preferences, logging in, or filling out forms.

Examples of Essential Cookies:

  • cookieConsent - Stores your cookie preferences
  • sessionId - Maintains your session while browsing
  • formData - Temporarily stores form information

Analytics Cookies (Optional)

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve our website's functionality and user experience.

Analytics Services We May Use:

  • Google Analytics: Tracks website usage, page views, and user behavior
  • Hotjar: Records user interactions to improve website usability
  • Internal Analytics: Our own tracking for website performance

Marketing Cookies (Optional)

These cookies track your browsing habits and are used to deliver advertisements that are relevant to you and your interests. They may also be used to limit the number of times you see an advertisement.

Marketing Services We May Use:

  • Google Ads: Delivers targeted advertisements based on your interests
  • Facebook Pixel: Tracks conversions and retargets website visitors
  • LinkedIn Insight Tag: Provides analytics for LinkedIn advertising campaigns

3. How We Use Cookies

We use cookies for the following purposes:

Website Functionality

  • Remember your cookie preferences and settings
  • Maintain your session while browsing our website
  • Store form data temporarily to improve user experience
  • Ensure website security and prevent fraud

Performance and Analytics

  • Understand how visitors use our website
  • Identify popular content and pages
  • Detect and resolve technical issues
  • Measure the effectiveness of our marketing campaigns

Personalization and Marketing

  • Show you relevant content and offers
  • Deliver targeted advertisements on other websites
  • Measure the success of our advertising campaigns
  • Improve our marketing strategies

4. Third-Party Cookies

Some cookies on our website are set by third-party services. These cookies are governed by the privacy policies of the respective third parties:

Google Services

  • Google Analytics: Google Privacy Policy
  • Google Ads: Google Advertising Policy

Social Media Platforms

  • Facebook: Facebook Cookie Policy
  • LinkedIn: LinkedIn Cookie Policy

5. Managing Your Cookie Preferences

Our Cookie Consent Manager

When you first visit our website, you'll see a cookie banner that allows you to:

  • Accept All: Enable all cookies including analytics and marketing
  • Necessary Only: Enable only essential cookies required for website functionality
  • Customize Settings: Choose which types of cookies to enable

You can change your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer.

Browser Settings

You can also control cookies through your browser settings. Most browsers allow you to:

  • View and delete cookies
  • Block cookies from specific websites
  • Block all cookies (this may affect website functionality)
  • Set preferences for cookie acceptance

Note: Disabling cookies may affect the functionality of our website and limit your user experience.

Browser-Specific Instructions

  • Chrome: Settings > Privacy and security > Cookies and other site data
  • Firefox: Options > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Cookies and site permissions > Cookies and site data

6. Opt-Out Options

Google Analytics

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Digital Advertising Alliance

For interest-based advertising, you can opt out through:

  • Digital Advertising Alliance (US)
  • Digital Advertising Alliance of Canada
  • European Interactive Digital Advertising Alliance

7. Mobile Device Settings

If you're accessing our website through a mobile device, you can manage tracking preferences through your device settings:

iOS Devices

  • Settings > Privacy & Security > Tracking
  • Settings > Privacy & Security > Apple Advertising

Android Devices

  • Settings > Privacy > Ads
  • Settings > Google > Ads

8. Data Retention

Different types of cookies are stored for different periods:

  • Session Cookies: Deleted when you close your browser
  • Essential Cookies: Stored for up to 1 year
  • Analytics Cookies: Stored for up to 2 years
  • Marketing Cookies: Stored for up to 2 years

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

  • Updating the "Last updated" date at the top of this policy
  • Posting a notice on our website
  • Sending an email notification (for subscribers)

10. International Data Transfers

Some of our third-party service providers may be located outside of Canada. When cookies are set by these providers, your data may be transferred to and processed in other countries. We ensure that appropriate safeguards are in place for such transfers.

11. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect information from children through cookies. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

12. Contact Information

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

ConchSopra Cleaning Services
Privacy Officer
1250 René-Lévesque Blvd W, Suite 2200
Montreal, QC H3B 4W8
Canada

Email: [email protected]
Phone: +1 (514) 555-0123

13. Cookie Settings

You can manage your cookie preferences at any time by using our cookie consent manager below:

Click here to review and update your cookie settings

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